• Milan Area Schools
    Chain of Command Information

    Milan Area Schools strives to respond to stakeholder concerns and/or questions as quickly and effectively as possible. In Milan Area Schools, the chain of command refers to communication and appeal levels of authority in the school district. The district has a chain of command to provide stakeholders with individuals that they may ask questions, report concerns, or make appeals. The value of having an established chain of command is that it provides an efficient roadmap for stakeholders who need to communicate with school staff members.

    FREQUENTLY ASKED QUESTIONS:

    Why shouldn’t I start right at the top with the Board of Education (BOE) like I do with other organizations?

    The BOE must be able to make an impartial judgment if/when a concern is brought to them for consideration. It is the BOE’s legal obligation to be the judge and jury. The school district has a legal obligation to provide due process for both students and employees. If the BOE is prejudiced against an employee or student, has prior knowledge, or has made a pre-judgment, then the employee or student will not get a fair process and the concern could be dismissed. The BOE will only review concerns that are unresolved after completing the chain of command process.

    Why is using this multilayered problem-solving process important?

    The Board of Education (BOE) is purposefully the last link in the chain of command. By law, the BOE becomes the judge and jury for unresolved complaints that come before them. Thus, it is important to begin the process at the lowest level. Many questions are quickly and completely answered by communicating directly with the affected staff person.

    What is Chain of Command?

    In Milan Area Schools, the chain of command refers to communication and appeal levels of authority in the school district. Milan Area Schools uses the Chain of Command as an essential tool in the complaint and appeal process.

    Where do I begin the process if I have a concern?

    Many parent and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken with appeals moving on to the next level on the chain of command. The easiest way to communicate is via email and a phone call is the next preferable way. 

    While each situation is different. Below are some examples to help you begin seeking help. If you are unsure about who to contact or the individual’s contact information, you can also review these documents:        
    MAS Organizational Chart
    District Contact Information

    COMMUNICATION CHAIN EXAMPLES

    • On Matters Involving Student Discipline
      • Classroom Teacher
      • Assistant Principal
      • Principal
      • Superintendent
      • Board of Education
    • On Matters Involving Athletics
      • Coach
      • Athletic Director
      • Principal
      • Superintendent
      • Board of Education 
    • On Matters Involving Transportation
      • Bus Driver
      • Director of Transportation
      • Superintendent
      • Board of Education 
    • On Matters Involving Instruction/Curriculum
      • Classroom Teacher
      • Principal
      • Assistant Superintendent of Curriculum, Instruction, and Assessment
      • Superintendent
      • Board of Education 
    • On Matters Involving Facilities/Grounds/Buildings
      • Principal
      • Director of Buildings and Grounds
      • Superintendent
      • Board of Education